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Get JAMB Profile Code & Solutions to Issues [UPDATED]

How to Easily Get your JAMB Profile Code for 2024 UTME Registration. We will also show you how to Correct the Name in the JAMB Profile and how to retrieve lost confirmation code.

How to get jamb profile code

The Joint Admissions and Matriculation Board (JAMB) has announced that 2024 UTME candidates can now start generating their Profile Codes. This page will show you how to do that.

Before we proceed, please note that the JAMB profile code is exactly the same thing as the JAMB Confirmation Code.

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All JAMB candidate MUST use their phone number to get their JAMB Profile Code for the UTME registration.


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How to get JAMB Profile Code for 2024?

The easiest way to get your jamb profile code is by dialing *​55019*1*NIN# ie for eg *​55019*1*12345678999#

Alternatively, you can follow the procedure below:

  • Candidate should send his/her National Identification Number (NIN) by text (SMS) to 55019 or 66019 from his/her phone number e.g write the word “NIN” then space and add your 11-digit NIN Number and send to 55019 or 66019 in this format (NIN 00123456789).
  • There should be a space between the word “NIN” and your 11-digit NIN (Note that the number must not have been used by another person to register for UTME/DE in the past).
  • A Profile Code of 10 characters will be sent to the candidate on the same phone number
  • The phone number used for the text message is automatically tied to the candidate’s 2024 application, Examination, and Admission.

After getting the profile code, what next?

  • Candidate will present the profile code at the point of obtaining the JAMB form (Banks, MMOs, MFBs, Switches, USSD Partners).
  • An ePIN will then be sent as a text message to the candidate’s Phone number
  • The candidate will present the ePIN and profile code at any JAMB-accredited CBT Centre for registration

Other Things To Note

  • The application cannot be completed until the candidate’s biometric (all ten fingers) are captured and photograph taken physically (No submission of passport photograph). Successful capture of biometrics and photograph will authorize a candidate to print his/her e-registration slip. The finger print shall be required for any further transaction with JAMB on the candidates’ profile.
  • Only candidates whose biometrics verification is successful on examination day will be permitted to sit the UTME. No parent or any proxy is allowed to make any transaction on the candidates’ profile.
  • Candidates with biometric challenges can only register at JAMB headquarters Abuja. The arrangement will be made for this through JAMB state offices

Do you want to Receive Your Already Purchased UTME Pin?

UTME Candidates: To receive your already Purchased UTME PIN again, Send UTMEPIN as SMS from your unique GSM number to 55019. e.g. utmepin

Direct Entry candidates: To receive your already Purchased Direct Entry PIN again, Send DEPIN as SMS from your unique GSM number to 55019. e.g. depin.

Solutions to JAMB Profile Code Issues

  1. NIN SMS Sent To 55019 But No Reply Or Not Sent?

SOL: Remove your SIM card from the phone, insert it into another phone and resend.

  1. Phone Number Used Already By Another Candidate?

SOL: Use another line. You can buy another line that has not been used. But ensure the line you use will not be used for JAMB again.

  1. Insufficient Balance?

SOL: Profile code generation costs N 50 so make you have it on your phone’s airtime before you send.

  1. Invalid Character Found?

SOL: Make sure you’re using the right format.

To generate your profile code, send NIN followed by your 11-digit NIN to 55019 e.g. NIN 85429832455

NOTE: Ensure there are no commas (,), full stops (.), colon (:) and dash (-), etc.

  1. Record Not Found For The NIN?

SOL: Check if the NIN you sent was correct, or visit any NIN centre to verify yours well.

  1. Date Of Birth Invalid?

SOL: Go back to NIMC (where you did your NIN) to edit your date of birth. There is a cost for this, around N15,000.

  1. Surname/First Name Missing In Your NIN Details?

SOL: Wait for a few days and try again or possibly visit NIN centre.

  1. Your NIN Passport Obtained Is Not Valid?

SOL: Wait for a few days and try again.

  1. No Record Found For NIN Contact NIMC?

SOL: Visit NIMC Centre to verify your NIN ASAP.

  1. Your Profile Code Has Been Used By Another Number.

SOL: This is particularly for those who have registered JAMB before now. JAMB won’t send a new profile code, so text RESEND to 55019 using the former number.

  1. Unable To Charge Your Line At The Moment?

SOL: Wait for a while and try again.

  1. Do all the above solutions not work?

SOL: Send a message with your complaint to the email below. The message should have your Full Name and NIN.

13. Unable to verify your NIN at the moment. [nimc:unknown]

SOL: Your NIN isn’t linked with the number which you used to send the message. Just go to your network’s office to link it or dial its code.

14. Error occurred (540). Please try again after some time.

SOL: It’s a network issue. Just try it again after a while

15. Bad Request, You can only send other commands using this endpoint

16. Wrong Parameter passed. Send HELP to 55019 or 66019


This means you didn’t send the correct thing.

Now let’s assume your NIN is 12345678912, what you will send to 55019 will be:

NIN 12345678912

Just replace the 12345678912 to your own NIN.

Still got issues, contact JAMB Support via the procedure below:

How to send Email to NIMC to Solve Profile Code Issues

  1. Tap the link below:
    Or Open your Email App, click on Compose. In the TO column, type this email address:
  1. In the Subject Section, summarise your issue. For eg, write something like: I have NIN Issue
  1. In the Compose Email section, explain the issue you are facing. Be polite and detailed with your complaint.

NOTE: Make sure you type the phone number and NIN that has the issue.

  1. After constructing your email, hit the send icon.

That’s all! Wait for a while (might take days) and you’ll get a response. If you do not get a response after 5 working days, RESEND THE EMAIL.

How to Complain About JAMB Profile Code Issue

  • Visit the JAMB Support portal via
  • Click on “Create Support Ticket“. You’ll see a pop-up saying: If you are a candidate with a JAMB registration number please click “Yes”. Else click “NO”.
    Choose accordingly.
  • Enter your jamb registration number (if you select YES). If you select NO, enter your name, email and phone number where necessary.
  • Select the nature of your complaint from the drop-down list. Make sure you select 2024 NIN RELATED ISSUE.
  • In the subject area, just enter a brief summary of your complaint. eg, “NIN Issues”.
  • In the message area: That is the place to write out all your issues. Provide more detailed details as that would help assist you.
  • If you have screenshots you want to attach, click on the Choose File button and select the file.
  • Now finally, go through all the information you have provided and click the SEND button when you are done.
  • Please take note of your transaction ID.
  • When JAMB Support replies to you, you will be notified via email.

OLD Method Of Creating JAMB Profile

  1. Kindly log on to JAMB e-Facility portal via
  2. Click on the “Create and Account Button”
  3. Enter your Email and other required details in the boxes provided [NOTE: You are advised to create an account with a valid email address because all vital information will be sent to the email you supplied ]
  4. After providing the necessary details kindly click on the “Validate e-Mail” Button
  5. If all details were correctly imputed, a message box will be displayed asking you to confirm your email address Your e-mail address has been saved and a confirmation mail has been sent to you (Kindly check your inbox and spam folder). Confirm your e-mail by clicking on the link in the mail to continue your account creation. Your Confirmation Code is also sent to your Provided GSM Number
  6. Kindly Check the Email that you provided, If via email log in and click on the activation link or copy the code and go back to the registration page and input the 10 digit profile code being sent or delivered to you.
  7. Kindly provide the code in the box and Click on the “Verify Code Button
  8. If the code provided is accepted and correct you will now be redirected to the Registration Form Page to fill in all your correct details. [NOTE: Do not make any mistake on this form as any amendment or correction will lead to a service fee of N2,500 on the JAMB Correction of Data Portal.]
  9. After Providing all accurate details, Finally click on the “Sign Up” button to finish the JAMB Profile Account Creation Process.
  10. You will be redirected back to the JAMB E-facility page to log in after successful account creation.

NOTE: You can also create an account by visiting any JAMB Accredited Centers or Cybercafes or Using your mobile phones follow the procedures below;

If you have any questions regarding or related to this article, then drop them in the comment box below and we will be very happy to answer them!

Thank you so much for reading. We will appreciate it if you share this with your loved ones.

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Pose blessing

I have been trying the code but it not working can’t get my profile code


Can the confirmation code sent via email be used for biometrics?

Maduka precious amarachi

Sir i have recharged and tried it
Still it not giving me the profile code

Maduka precious amarachi

Sir i have recharge often still it keeps telling me that insufficient balance in ma and da account


When I send message the response was your NIN has already been registered with GSM number and am not the owner of the number please help me

Monday Eze

Sir I used the old method and I was given a confirmation code is that likely to be my profile code

Kilanko Folasayo

Can I generate a profile code for my Direct entry now.

Tirmidhi-akinpelu zayd adeagbo

can someone who did last year jamb still use his profile code and phone number with the email used the previous year to re-use again this year

Adebayo Olukemi Florence

Good evening, pls my son sent his NIN to jamb for profile code but up till now he has not gotten the code, pls what could be the problems, thanks, his NIN is 352****293 and the phone number is 08155***874


Is Confirmation code and Profile code the same thing


Pls i have a problem with the printing of my jamb result. They told me to go and upload my email to my jamb profile beforr it could be printed. How did I goes about this pls


Good afternoon . I need you to help me clear this. I registered a part time form of nsuk online and it was later I saw that I also need a jamb number also in processing the admission. Meanwhile I have already submitted the form online. Pls what can I do about it.


Good afternoon . I need you to help me clear this. I registered a part time form of nsuk online and it was later I saw that I also need a jamb number also in processing the admission. Meanwhile I have already submitted the form online. Pls what can I do about it.


Hello sir
I have questions please
I tried checking my jamb result via sms
It says 2021 UTME result is not available now
What do I do please?
Is it true that the result are not yet out?
Then what about the online results


I have questions please
I tried checking my jamb result via sms
It says 2021 UTME result is not available now
What do I do please?
Is it true that the result are not yet out?
Then what about the online results?


Please sir I have a question
Do I need a new jamb profile to open an account for jamb or anything else?


Hello I have a question sir
I tried opening an account with jamb with the phone number and email I used for registration but it’s showing that email has been used and confirmed by another candidate
Is it that by registration candidates get an account with jamb or what?
I don’t know how to go about it
Please sir what do I do?


Hello I have a question sir
I tried opening an account with jamb with thesame phone number and email I used for registration
But it’s showing that the email has been used and confirmed by another candidate
Is it that by registration candidates get an account with jamb or what
I don’t know how to go about it
Please sir what do I do?


I need your help
I have like a million and one questions
First of all
Do I need a new jamb profile?
If yes for wat?

Faruk mustapha

Hello, I want to ask a question sir, i got my confirmation code and profile code for late entry, I didn’t get a registration slip even when i input my profile code to the system. Although i am yet received my registration pin and cbt center, even the examination date


My status and admission letter printing (after successful payment) keeps saying “the candidate has not been offered admission ” why?

Ade faith

A jamb officers told me that I can use my profile code I use last year to register this year
Is it true


See what they send to me This GSM Number has already been used by Another Candidate on e-Facility

Mufida Abdulrahman

Sir, while filling the form, my number is their, so buy getting a new sim. Will it affect my nin

Gift chidinma

Sir please I need help, have been trying to get my profile code no way I even went ahead to buy new sim and link it to my nin still they are still telling me that the gsm has been used by another in e-facility?

ozoigboekwu promise

am not enble to get my profile code the only message i recive from 55019 was that i have no record on


am yet to get my profile code the only message i recieve from 55019 is that there is no record for nin

Batemue abibat

Sir have been trying to get my profile code it say Gsm already used by another candidate in e facility


Good evening sir, I mistakenly used another Local government area from the one on my NIN to register for jamb, please what can I do?

Daniel phebe

This GSM Number has already been used by Another Candidate on e-Facility that what there saying pls I need help this my number 08138059801


Myyounger brother is unable to receive his profife code and he has spent more than two thousand naira on this. Is there any other means?


Can I use another number to send my NiN number to Jamb other than the one written on the NIN slip

Agbo ifesinachi

I used many numbers that s not mine…and later bought my own sim but still s not sending my profile code since 2days now


I created my profile on jamb caps and I open a ew account and in the account i had registration profile code is it the same as my normal profile code. It is not the confirmation code that was sent to me but after I open the account and I log in I saw registration profile code. Is that the same as the profile code I would need to register for jamb?

Esinwoke Happiness

Good day Sir,
I’ve been sending my details to get my profile code but non still yet. Sent more than 30 SMS already, tried it with another Sim card but haven’t gotten any. Started trying it since Friday up till now….I need help please

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