Get JAMB Profile Code & Solutions to Issues [UPDATED]

How to Easily Get your JAMB Profile Code for 2025 UTME Registration. We will also show you how to Correct the Name in the JAMB Profile and how to retrieve the lost profile code.

The Joint Admissions and Matriculation Board (JAMB) has announced that 2025 UTME candidates can now start generating their Profile Codes. This page will show you how to do that.

All JAMB candidate MUST use their phone number to get their JAMB Profile Code for the 2025 UTME registration.

Also, you must have a National Identity Number (NIN) before you will be able to get a profile code. See How to Get NIN Here.

The phone number can be used by one candidate only. CANDIDATES SHOULD NOTE AND ALWAYS REMEMBER THE NUMBER USED, IT IS OF UTMOST IMPORTANCE FOR SUBSEQUENT COMMUNICATION WITH JAMB.

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How to get JAMB Profile Code for 2025?

Unique Phone Number Requirement

• Each candidate must use a unique personal mobile number for registration.
• This number will serve as your permanent identification for all transactions with JAMB, both now and in the future.
• Note: The PHONE NUMBER (SIM) must not have been used by another candidate for UTME/DE registration in the past.

Sending Your NIN for Registration

• Send your 11-digit National Identification Number (NIN) via SMS to 55019 or 66019 in this format:
  NIN [space] 11-digit NIN (e.g., NIN 00123456789).
• Ensure there is a space between “NIN” and your NIN.
• Important: Do not use post-paid or special bundle lines unless they are loaded with credit.

Receiving Your Profile Code

• After sending your NIN, you will receive a 10-character Profile Code on the same phone number.
• Returning candidates will retain the same Profile Code used in previous years.
• This Profile Code is permanent and will be used for all future JAMB applications.

Linking Your Phone Number to Your Profile

• The phone number used for registration will be automatically linked to your name and used for all communications related to your 2024 and future applications, examinations, and admissions.
• Candidates must remember this phone number as it is critical for all future interactions with JAMB.

Opting for “Keep My Number” (KMN)

• Candidates who purchase a SIM solely for JAMB registration are advised to use the Keep My Number (KMN) service offered by their telecom provider.
• This service ensures the SIM remains active for up to 3 years (renewable), even if unused, preventing it from being reassigned to another user.
  Note: JAMB is not involved in this process, and it is optional.

No Change of Phone Number After Profile Creation

• JAMB does not allow changes to the registered Phone number after the profile has been created.

Obtaining Your e-PIN

• Present your Profile Code at any approved sales point (Banks, MMOs, MFBs, Switches, USSD Partners) to purchase your application document.
• An e-PIN will be sent to your registered phone number via SMS.

Completing Your Registration

• Visit any JAMB-accredited CBT center with your Profile Code and e-PIN to complete your registration.
• Your biometrics (all ten fingerprints) and live photograph will be captured physically at the center.
• Note: No passport photographs will be accepted; biometrics and photos must be taken at the center. Examination Day & Biometric Verification
• Only candidates with successful biometric verification will be allowed to sit for UTME or Mock exams.
• No proxy registrations or transactions by parents, guardians, or third parties are allowed.
• Candidates with biometric challenges must register at a JAMB National or State Office and will take their exam in Abuja on the last day of the examination schedule.

School/Group-Based Registrations Are Not Allowed

• Group or school-based registration is strictly prohibited.
• Many candidates who register through group processes regret it later due to errors and complications.
• Following these guidelines will ensure a smooth and error-free JAMB registration process.

That’s it! We have taken out our time to breakdown the guidelines to ensure you have a smooth and error-free registration process. Please share this with your friends, help them.

Join Allschool JAMB Lesson

Why ALLSCHOOL JAMB LESSON is Your Best Choice
✔ Proven Success – Our students consistently score 250+, with over 20 students hitting 300+ in recent exams.
✔ Expert Tutors – Learn from the best minds who know exactly what JAMB will test.
✔ Interactive Community – Stay motivated with a supportive group of like-minded students.

When you join, here’s what you’ll get:

✅ Live and Recorded Classes – Learn at your own pace, anytime, anywhere.
✅ Nightly Intensive Study Sessions – Supercharge your knowledge and retention.
✅ Full JAMB Syllabus Coverage – No topic left behind, no surprises in the exam hall.
✅ Access to Past Questions & Expert Tips – Master the patterns and strategies to score high.
✅ Exclusive Admission Support – We guide you even after JAMB to secure your dream school.

Join the ALLSCHOOL JAMB LESSON today and take the first step toward scoring high, securing admission, and achieving your dreams.

Do you want to Receive Your Already Purchased UTME Pin?

UTME Candidates: To receive your already Purchased UTME PIN again, Send UTMEPIN as SMS from your unique GSM number to 55019. e.g. utmepin

Direct Entry candidates: To receive your already Purchased Direct Entry PIN again, Send DEPIN as SMS from your unique GSM number to 55019. e.g. depin.

Solutions to JAMB Profile Code Issues

1. NIN SMS Sent To 55019 But No Reply Or Not Sent?

SOL: Remove your SIM card from the phone, insert it into another phone, and resend.

2. Phone Number Used Already By Another Candidate?

SOL: Use another line. You can buy another line that has not been used. But ensure the line you use will not be used for JAMB again.

3. Insufficient Balance?

SOL: Profile code generation costs N 50 so make you have it on your phone’s airtime before you send.

4. Invalid Character Found?

SOL: Make sure you’re using the right format.

To generate your profile code, send NIN followed by your 11-digit NIN to 55019 e.g. NIN 85429832455

NOTE: Ensure there are no commas (,), full stops (.), colon (:) and dash (-), etc.

5. Record Not Found For The NIN?

SOL: Check if the NIN you sent was correct, or visit any NIN centre to verify yours well.

6. Date Of Birth Invalid?

SOL: Go back to NIMC (where you did your NIN) to edit your date of birth. There is a cost for this, around N15,000.

7. Surname/First Name Missing In Your NIN Details?

SOL: Wait for a few days and try again or possibly visit NIN centre.

8. Your NIN Passport Obtained Is Not Valid?

SOL: Wait for a few days and try again.

9. No Record Found For NIN Contact NIMC?

SOL: Visit NIMC Centre to verify your NIN ASAP.

10. Your Profile Code Has Been Used By Another Number.

SOL: This is particularly for those who have registered JAMB before now. JAMB won’t send a new profile code, so text RESEND to 55019 using the former number.

11. Unable To Charge Your Line At The Moment?

SOL: Wait for a while and try again.

12. Do all the above solutions not work?

SOL: Send a message with your complaint to the email below. The message should have your Full Name and NIN.

13. Unable to verify your NIN at the moment. [nimc:unknown]

SOL: Your NIN isn’t linked with the number which you used to send the message. Just go to your network’s office to link it or dial its code.

14. Error occurred (540). Please try again after some time.

SOL: It’s a network issue. Just try it again after a while

15. Bad Request, You can only send other commands using this endpoint

16. Wrong Parameter passed. Send HELP to 55019 or 66019

SOLUTION FOR 15&16

This means you didn’t send the correct thing.

Now let’s assume your NIN is 12345678912, what you will send to 55019 will be:

NIN 12345678912

Just replace the 12345678912 to your own NIN.

Still have issues, contact JAMB Support via the procedure below:

How to send Email to NIMC to Solve Profile Code Issues

1. Tap the link below:
   [email protected]
   Or Open your Email App, click on Compose. In the TO column, type this email address: [email protected]

2. In the Subject Section, summarise your issue. For eg, write something like: I have NIN Issue

3. In the Compose Email section, explain the issue you are facing. Be polite and detailed with your complaint.

NOTE: Make sure you type the phone number and NIN that has the issue.

4. After constructing your email, hit the send icon.

That’s all! Wait for a while (might take days) and you’ll get a response. If you do not get a response after 5 working days, RESEND THE EMAIL.

How to Complain About JAMB Profile Code Issue

• Visit the JAMB Support portal via support.jamb.gov.ng.
• Click on “Create Support Ticket“. You’ll see a pop-up saying: If you are a candidate with a JAMB registration number please click “Yes”. Else click “NO”.
  Choose accordingly.
• Enter your jamb registration number (if you select YES). If you select NO, enter your name, email and phone number where necessary.
• Select the nature of your complaint from the drop-down list. Make sure you select Profile Code Issues.
• In the subject area, just enter a brief summary of your complaint. eg, “NIN Issues”.
• In the message area: That is the place to write out all your issues. Provide more detailed details as that would help assist you.
• If you have screenshots you want to attach, click on the Choose File button and select the file.
• Now finally, go through all the information you have provided and click the SEND button when you are done.
• Please take note of your transaction ID.
• When JAMB Support replies to you, you will be notified via email.

If you have any questions regarding or related to this article, then drop them in the comment box below and we will be very happy to answer them!

Reminder: Join Allschool JAMB Lesson

Why ALLSCHOOL JAMB LESSON is Your Best Choice
✔ Proven Success – Our students consistently score 250+, with over 20 students hitting 300+ in recent exams.
✔ Expert Tutors – Learn from the best minds who know exactly what JAMB will test.
✔ Interactive Community – Stay motivated with a supportive group of like-minded students.

When you join, here’s what you’ll get:

✅ Live and Recorded Classes – Learn at your own pace, anytime, anywhere.
✅ Nightly Intensive Study Sessions – Supercharge your knowledge and retention.
✅ Full JAMB Syllabus Coverage – No topic left behind, no surprises in the exam hall.
✅ Access to Past Questions & Expert Tips – Master the patterns and strategies to score high.
✅ Exclusive Admission Support – We guide you even after JAMB to secure your dream school.

Join the ALLSCHOOL JAMB LESSON today and take the first step toward scoring high, securing admission, and achieving your dreams.

ALLSCHOOL TEAM