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Do you have Complaints or Questions for JAMB? Ask it Here!

Do have any questions to ask JAMB or a complaint? Then you can do it here.

This page was created to help JAMB Candidates and the general public answer their pressing questions on UTME Registration, Examination, Requirements, etc.

This page will also show you how to Contact the JAMB Support portal.

Ask Us Your Questions

We can answer 9 out of 10 JAMB-related questions! Why waste your time waiting for JAMB Support to answer you?

Ask us your questions using the comment box below and we’ll answer you AS SOON AS POSSIBLE.

Lodge Complaints on JAMB Support Portal.

If you’d rather ask your questions on the JAMB support portal, then follow the procedure below.

  • Visit the JAMB Support portal via
  • Click on “Create Support Ticket“. You’ll see a pop-up saying: If you are a candidate with a JAMB registration number please click “Yes”. Else click “NO”.
    Choose accordingly.
  • Enter your jamb registration number (if you select YES). If you select NO, enter your name, email and phone number where necessary.
  • Select the nature of your complaint from the drop-down list. Make sure you select the appropriate category.
  • In the subject area, just enter a brief summary of your complaint. eg, “Admission Issues” or “NIN Issues”.
  • In the message area: That is the place to write out all your issues. Provide more detailed details as that would help assist you.
  • If you have screenshots you want to attach, click on the Choose File button and select the file.
  • Now finally, go through all the information you have provided and click the SEND button when you are done.
  • Please take note of your transaction ID.
  • When JAMB Support replies to you, you will be notified via email.

You can also check if your complaint has been answered via

For complaints relating to NIN (e.g a candidate sends a message to 55019 or 66019 to create a profile but does not receive any response or receives wrong data, he/she can follow the same process on the ticketing and click on NIN related issues then select the related topic on the drop down).

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Otobo Glory

Good day Sir/Ma’am,please i went for jamb regularization but i was told i can’t of which mine details had already been upload by my institution,please want else can i do because the whole thing is driving me crazy

Oluwasola Wuraola

Good evening I wrote my jamb 2021 and I gain admission to the University 2022…During the registration for jamb we where told to use NIN and there was a mistake in the gender instead of Female they wrote Male and I use it like that for my jamb registration later I went to NIN office to do correction of gender so they where able to change it later…I went to jamb office to complain and they said I will pay and I paid #2500 alone the line they said they cannot do corrections of gender again that I have to… Read more »


Please does oou offer architecture,and can my child go for it with 206 as my child’s jamb score?

Matthew Elizabeth

I have issue with my email there is a slight mistake for that am unable to check my result cause of invalid email the email I use in registering is incorrect what should I do


why is my jamb result not available online

Igboeli oluchukwu Maryjane

I did my jamb regularization at awka on 10th October and summited it to the Federal polytechnic Oko, school management for approval on 20th Dec but since then till now, I’ve not seen my admission letter and my dashboard is having issues in my registration number column and it’s not opening since last month and I want to go service with August set for Nysc service. Please help me to rectify the issues.

Igboeli oluchukwu Maryjane

I did my jamb regularization on 10th October 2023 and i summited my jamb regularization for approval in my school on 20th of December 2023 but till now, I’ve not gotten admission letter from jamb. The issues that am facing now is that, any time I login to my dashboard, my registration number column will not open, it’ll be telling me to supply registration year. I’ve went to Jamb office at awka but the person handling my case don’t know any idea on how to rectify it

Levi Funom Hananiah

I Want to know if am reseating for jamb examination again in July cause my result has been showing under processing for a very long time now each time i tried to check and i don’t know what’s the problem


Please I want to change my number to enable me check my result or if there is any alternatives please tell me thanks


Is there a chance for one who’s aspiring to study medicine in unizik with a jamb score of 270


Hello! Good evening, my daughter’s Jamb result is not coming up. Still showing under investigation as at today Sunday 2nd 2024.

Olalehe Rosabel Omesiri

During my biometry they was a wrong email address of I didn’t know the password what will I do my real email is [email protected] not maybebless32 @gmail. Com

Ebikeme tina

I lost my sim card that i used to regiter my jamb form so i cant check my result whith the new one what do i do i sent utme result to 66019 there is no way

Victor Umana Okon

I want to know if am eligible or standing a chance to apply for post UTME at uni port in department of Medicine and Surgery with Jamb score of 284

Anukem Anthony Chidubem

I’ve accepted, printed and paid for my JAMB slip,yet showing another candidate details instead of mine

Opadola Faith

I want to reset my jamb portal password through gmail but it is not working, what should I do


My result is still under investigation, what should I do

Agboola Bukola Happiness

I have issues with my jamb portal,I was given admission later blank again


When is cut off mark for all course coming out

Abdulsalami Suleiman

Is the portal for 2008 candidate for the printing of jamb admission letter restored?

Safina Ibrahim

Good day
Pls I wrote jamb in 2015 and got admission through Jamb to uni which I studied a 6yr course .Now am preparing to go for NYSC but my name is not included on the matriculation list that I have to print out my results slip online,I made the payment and tried multiple times but to no avail and I was told that jamb website is undergoing maintenance issues but I av been waiting for a month now almost missing the NYSC batch am supposed to follow..pls do help me

Emmanuel Glory

I wrote different name for my jamb and waec what should I do?

Williams Agasa Wilfred

I lost my sim card and I want to accept my admission so as to print admission letter.
I don’t know if you can help me with any means because it is necessary I get it

Amadin Abigail

I can’t check my result due to my sim card invalidity. Is there any other way you can help me check?


Please what should I do,I got admission since 2019 and I recently graduated from unn so I checked my cabs and it’s saying admission in progress,I don’t know what to do,I have written to jamb since 2weeks now yet no reply


I am trying to get my name in the matriculation list for jamb however the system keeps saying I should supply my registration number even when I try to print my admission letter This image keeps popping up ,I do not know how to supply the registration number and I am stuck

Last edited 28 days ago by Anonymous

How can you change examination year from REGULAR to CANDIDATE in jamb profile page. Attached the picture of the problem. I can’t see year 2024 inside my old Jamb profile page. I had one jamb profile code in 2020. However, in 2024, The jamb Registeration centre created a new profile code for me. Now I can’t sign into that new profile. Jamb is showing me only my old Jamb profile when I sign in. Please help me. Also I raised a ticket in Jamb Complaint Website but I lost the ticket. How can I retrieve that ticket to view Jamb… Read more »


Please how do I recover my Jamb Registration Number

Obi Olivia

Good morning sir or ma. Pls release the JAMB checker online portal. Pls.🙏 I need to check my result online. Thank you.

Obi Olivia

I need the checker my result online sir…pls release the portal. Thank you sir.

Obi Olivia

Good day sir, pls, I’m begging you to release the JAMB check online. Thank you sir🙏


I have not seen my results

Adewale Victoria Taiwo

I haven’t seen my result even after paying for printing of result slip

Precious Vincent

I accepted change of course since march and uptil now my admission letter is not ready. What do I do. Kaduna polytechnic.

Okotie Oliver

Hello sir I wrote my jamb in Opel resources after some days when the results was out I tried checking my result there said it was under investigation please when will my result be out

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