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JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED]

JAMB CAPS Frequently Asked Questions & their Accurate Answers. JAMB Candidates have been facing one problem or the other while trying to access JAMB CAPS? This leads to different questions. We will answer all the those questions in this page.

In this page created by ALLSCHOOL, we will provide answers to Frequently Asked Question (FAQ)  most JAMB candidates ask about the JAMB CAPS. But we will start by explaining what JAMB CAPS is all about.


In-case you don’t know what JAMB CAPS is all about, let us briefly explain.

CAPS is an acronym for Central Admissions Processing System. This is were Joint Admission and Matriculation Board (JAMB) automate all admission exercises for all candidates. With this tool , candidates can either accept or reject their admission. Candidates who reject their admission will be placed in the market place. This means the candidates details will be sent to schools that needs such candidates.

RECOMMENDED: How to Accept/Reject Admission on JAMB CAPS Portal.

Having explain JAMB CAPS, lets delve into the business of the day!!! It is time to answer Frequently JAMb CAPS Questions.

Note that If we didn’t answer the question you have in mind, then feel free to ask your question using the comment box. We will be pleased to answer them BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED..


JAMB CAPS Transfer Approval page

Q: Please i uploaded my o-level results during jamb registration but I’ve been trying to check it on jamb caps but it’s showing me `no o-level result uploaded’ Please what should I do ?

ANS: JAMB is yet to upload the result on CAPS. You should check it back later after some weeks

Q: Please what is JAMB CAPS Transfer Approval page?

ANS: The JAMB CAPS Transfer Approval Page is a place where JAMB notifies candidates that their First Choice Institution want to transfer them from their course of preference to another course. You can only accept/reject new course if the school wants to change you to another department.

Q: How do I go to the JAMB CAPS Transfer Approval page?

  • Go to
  • Login with username and password (make sure you are using google chrome and also switch it to desktop view)
  • From left panel menu click on “Check Admission Status
  • Click on “Access my CAPS
  • From the left panel menu click on “Transfer Approval
  • If you have not been transferred to another programme, you will see “No Programme Transfer Consideration
  • If you have been transferred you will see the course and other details.
  • After Pending Candidate’s Action, you will see a button, click on it (we recommend using a desktop computer)
  • Click on “Accept
  • You should see “Record(s) successfully saved” with a green

Q: How will I Know if I my school wants to change me to another course?

ANS: Its simple! For candidates who have not been changed to another course they will see description of JAMB CAPS and “No program transfer consideration”. see image below:

jamb caps transfer approval

But if your school wants to change you to another course, you will see the name of your school, the course, the date it was created and other details. See example in image below:

If what you saw in your transfer approval page is same with the image above,  We recommend you accept/reject as soon as you can.

Q: I was told that I don’t need to do the change of course after transfer approval hope it will not affect my chance of admission. I know of a person who entered with transfer approval and didn’t do change of course


QUES: I tried login in to my portal but what I saw is Object reference not set to an instance of an object. I also scrolled down and saw Login to Candidate’s Account. PLEASE WHY AM I SEEING THIS?

ANS: This is an error from JAMB portal and it will be resolved very soon, check it back after some hours/days. Please be patient.

Q: I tried login in to jamb portal but it showed “Object reference not set to an instance of an object“, please why is that?

ANS: It’s probably little error from jamb portal. But not to worry. You can login to your portal by entering your email and password in the required columns. Follow the numbering on the image below:

jamb caps object reference

Q: Good morning Sir, sir my jamb caps wasn’t showing my course and institution before and my admission status was showing not admitted but just today my caps showed my course and institution but the admission status is still not admitted. Please what does it mean?

ANS: The fact that you were not seeing your course and institution was a problem from JAMB. They were probably working on it. Now, they are probably solving the issue. That is why you are now seeing the course and institution. It doesn’t mean you will or will not be offered admission. Keep checking your admission status.

Q: When I tried checking my Admission Status, I saw “For Current Year Admission, Kindly Click on the ‘Access My CAPS’ button to Accept your Admission on CAPS first”. PLEASE WHAT DOES THAT MEAN?

Simple Answer: They are just notifying you that you can also check your admission status on jamb caps portal.

Detailed Answer: What you saw is a notification from JAMB to all 2019 (current year) Candidates to check their JAMB CAPS Portal and accept admission (if they have been admitted). It doesn’t mean you have been admitted, it just means you should go to JAMB CAPS Portal, check admission status and accept admission if you have been admitted to your school/course of choice.

Q: Please am not able to access my jamb caps due to the loss of my password? How can I recover my password?

jamb caps showing wrong password

ANS 1: You can CLICK HERE to reset/change your password. This will work if you can access the email you used during registration. If you can’t access the email, try next answer.

ANS 2: Send ‘password [email protected] (you should use your own email address) to 55019′ using the SIM you registered Jamb with, you’ll receive your password as SMS. The message should be:

password [email protected]

Please make sure you use the email you used during registration. Send the above to 55019.

Q: My jamb caps is showing “Refresh from caps” please what does that mean.

ANS: If you don’t have any problems no need to refresh from caps.

Q: At first I saw “Admission in Progress” then later I saw “Not Admitted”. But my school have offered me admission. Please what should I do?

Answer: Its not a problem. Just check your caps portal after some days/weeks. The admission will reflect. And make sure your O’level result is on the CAPS portal.

Q: Please my Course and Institution is not showing on JAMB CAPS Portal. Why and what should I do?

Answer: According to JAMB Support, don’t panic. You have not been offered admission, when you are offered it will show.

Q: When I try to access my JAMB CAP Portal, it keep showing “You are not eligible for this service”. Please why?

Answer: Just go back and change your exam year to 2019. Even though you might have changed it already, when you go back you will see the year has being altered, just put it back to 2019, then click Access CAPS.

Q: I can not log-in it’s showing me invalid credentials. What should I do?

Answer: Make sure you follow the steps we stated HERE. Most times candidates try going to the JAMB CAPS portal directly without first login-in to their JAMB portal and this causes issues.

Q: Please I need your help, my CAPS is saying “welcome” and I have refreshed the pages it’s still the same. Pls what can I do to it …

Answer: Locate and click the 3dots in the right above your browser screen. Then click on desktop site. It should show you your admission status tab. Check image below;

Check No1

Q: Please am only seeing sorry you have not be given admission yet does this means that they will still give me admission?

Answer: Yes you might still gain admission into your desired school. 

Q: I checked the jamb caps portal and it bring out my details and accept nd reject admission nd i accept it nd it shows congratulations
But wen I check the school portal it said not given admission yet
Does DAT mean the portal has a problem or have not been admitted into school but I went to the school to check the admission list I saw my name but still telling me am not given admission yet on the school portal but my jab portal told me have been admited so am confused pls help me out…

Answer: You have been offered admission. The problem is from your school portal. they will update it soon or you are not following the right procedure.

Q: My status is showing ”recommended” can I accept it?

Answer : Don’t Accept Yet, if You’ve accepted already there is No Problem

Q: My status is showing “recommended” what does it mean

Answer: This Means the Institution You Picked Haven’t Given You Admission and There’s a Chance That Institution may or may not Give you admission, So If you Click Accept Or Not, Jamb Will Automatically Put You in the Market Place. That is Assign You to another University That Wants You Whether You picked them or not. So after clicking accept, keep checking the acceptance page to be notified of your fresh admission or initial choice of admission.

Q: Mine is showing admission in progress..but before that it showed ‘proposed’ in the admission status, after clicking accept later showed records updated..but now all it shows is admission in progress..

Answer: Relax And Keeping checking the portal. You might be admitted.

Q: Good evening sir, I should have been admitted in to AAU, I have a high screening result but I checked on jamb caps, but I’m still seeing not admitted…What do you think could be the problem sir?

Answer : are you the admission officer? If no keep waiting.

Q:I am a direct entry applicants. Mine stopped at 2017 not 2018?

Answer: DE students Relax For Now Concerning Caps. 

Q: Hello sir, my jamb admission status is blank what can I do sir

Answer: Try Checking your Status with another Device or Web browser. Or follow the steps for mobile device HERE.

Q: Please i have been offered admission by jamb caps but d school have not offered me admission, what do i do, should i accept it or not

Answer: Accept it and I don’t think jamb has set a deadline yet cause most people status didn’t change even after 72hrs (based on last year experience)…no harm in accepting.

Q: my school list is actually not yet out but already with jamb. And applicants from d school have started receiving and accepting admission. but for sometime now when i check it shows ”NOT ADMITTED”, so i want to ask does it mean i was not offered admission by jamb at all. or i have not been offered yet? thanks.

Answer : 90% chance you haven’t been admitted, have people who picked the same course as you did, been admitted via caps if yes, you haven’t been admitted.. Keep hoping.

Q: I applied for elect elect in UNN, but jamb offered me Education and chemistry and I mistakenly accepted it, pls wat will I do, does it mean DAT I can’t go for elect elect again

Answer : yes , you don’t have the requirements, you can try again next year if you can’t study chemistry.

Q: Mine was ‘proposed’ and i accepted please tell me more about it i don’t understand because it even brought my details and also d school i put in for…

Answer : Your Status is Proposed? If Yes Relax no admission yet

Q: I have been given admission by the school and i have also accepted in jamb caps but up till now when i go to admission letter and click print it says no data found.

Answer: This is because the portal to print JAMb admission letter is yet to be activated. Check it later. 

Q: Pls my name is out in my university website but still showing no admission given yet in jamb…

Answer: This is because the school is yet to send your name to jamb portal. You school may or may not send your name to JAMB. If they do, you will see “congratulations…” If they do not, you will apply for jamb regularization.

Q: If my school didn’t send my name to JAMB portal, how can I print my admission letter?

Answer: You an get the school admission letter. But if you want to get JAMB admission letter, You will apply for jamb regularization. make sure you choose that you registered for JAMb that year. Then you will required to prove that you have been admitted in that school After which you will pay N5,000 (the price at the time of making this article).

Q: Hello, please I just accessed my caps profile, but my institution and course isn’t there. This is the second time I’m trying. Thanks

Answer: Don’t panic. It is a problem from the JAMB CAPS portal and it will be resolved soon. However, make sure you are following the procedure (see links above).

Do you have any JAMB CAPS question you want us to answer??? Please use the comment box to ask the question and we will be pleased to answer them. BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED.

Thank you so much for reading. We will appreciate it if you share this with your loved ones.

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Good day I accept my transfer approval for the past Three weeks now but my admission letter has not been reflected by jamb y is that so and today I just refresh my page and say that it went back to dey old program I enrolled before not the one on my transfer approval what do I do


Good evening. My JAMB caps is not showing my choice of institution, and o level details. What do I do please.


I was given a transfer approval on my jamb caps which I accepted, is it necessary to do a change of course?


My candidate dashboard does not show year of examination


There is a discrepancy in my date of birth as it appears on my JAMB result and the e-Facility portal. which date of birth will be used during my NYSC mobilization.


Good afternoon, my admission status is showing that I have been admitted on the Undisclosed Admission caps, but it is showing not admitted on the Regular admission Caps


I can’t access my jamb profile, once I insert my email and password it will state I should visit jamb office on the 5th of April while we are in June. I visited jamb office early april but my jamb caps keeps on stating that and denying me access to my jamb profile till now
Pls what could be the problem


Good afternoon, my caps is showing old choice of institution instead of the new school I change to even after accepting the new school admission and I’ve been admitted with matric number and now I’m having issues with my jamb details not on school portal


I’ve uploaded my o level result but I can’t see it plus my institutions after I did change if institutions
None of my bio data is visible on my caps except my registration number

Erina Sinte

Good evening, I accepted course transfer from nursing to microbiology,so after I accepted it my admission status was now reflecting microbiology .Today decided to check and then I tapped the refresh button and my old course started to reflect back.Please what do I do

Oluwasegun Esther

Why is my jamb caps not showing my choice of institutions, my o level results and my jamb score


I have a question
Mine has been showing admission in progress for almost a month

Zara Babe

What does it mean when Jamb says”original UTME result slip printing is
not activated yet for this year” meanwhile others have checked and seen their reults


Good morning boss I’m a jam iye of 2018 I have been battling with jamb regularization severally, I’ve finally done my jamb regularization again since January and have been hoping for an admission since, last week monday a friend of mine asked for me to check that she just accepted hers, when I logged in my jamb portal, my exam year was not showing the normal 2018, neither did it give me options to pick, I decided to check my jamb caps anyways on my undisclosed admission, I saw Accepted and Rejected, but it’s not clicking, I told my friend… Read more »


Pls sir I have been given admission on jamb caps but not showing accept
And I have visited a cyber cafe it’s still the same thing
What should I do pls

Abuah Victory

Good day
Please the undisclosed illegal admission dash on my jamb profile is showing profile has been uploaded by school but am yet to get admission.
Went to jamb office but they couldn’t do my jamb regularisation… What should I do now?

Christopher Philip

Sir I got admission but I don’t have access to accept it an I used my bro sim to register his late an I don’t have access to the email any hope

Magdalene Gideon

Pls I’ve been offered admission on my jamb caps but then the accept admission button is blank and the reject button is being highlighted…what should i do pls?

God's love

I have been offered admission in my school and in jamb caps but the accept button is not responding and it’s showing not admitted on the payment side and hence I couldn’t print out my admission letter


My jamb caps said you have been offered admission but I am unable to accept it am pressing the accept button but it not responding what should I do

Gospel hope

Greetings sir, I’m a DE candidate and I have been offered admission by my institution of choice but my jamb caps keeps showing admission in progress for over two weeks now and my institution is already getting done with registration and soon lectures will be over and I haven’t done anything with processing of my admission, what do I do boss


I have been given admission on JAMB CAPS but my accept button isn’t responding…. What could be the issue..?


Have payed my acceptance fee but I forgot to accept my admission from my jamb caps but the accept button is not active

Salmanu salmanu sharif

Pls I have offered admission by school and is not my first choice because I do change of institution , and now I want to change back to the school “it’s showing I can no longer select the university” what’s the problem ?

Jennifer Simon

I am a DE student . I have been offered admission on my school portal but still yet to be processed on JAMB portal , My A level is yet to be verified and I have done the verification.2023 candidate.
The school is already preparing for 1st semester exams. What should i do please??


Please its been 5 days since i applied for change of course from Jamb office and it’s yet to show on my Jamb Caps, what do I do? Cos I have been refreshing my Caps for some days now yet no changes it’s still showing the previous course

Bello funsho

Good day sir/ma
Pls if a school transfer ur course to another course,and u accept and change successfully.
Pls is it 100% that they will give u the admission,and pls like how many days or weeks will it take before u are offered


Does jamb transfer you to another course?, if yes…… Does it expires?. If yes, How long does it take before the transfer expires?.


After upload of the Nov/Dec 2023 neco external to caps, what is the estimated time to see admission in progress?


Why is JAMB Portal Showing Only Last Year’s Details?

Ahmad Shareef

Good afternoon sir pls am a direct entry applicant, after I have registered with jamb I checked my niped and shows verified and now now it’s saying awaiting verification.

Balogun Ibrahim Temidayo

Jamb have not give me admission and my school have given me admission, I need help for that

Beauty Chukwuemeka

Good day sir,
I had a friend who got a transfer approval mail for a course she didn’t fill out for in her supplementary form, so she left the mail pending and later got another mail for the course she filled in for.

So sir, I got a mail for a course I didn’t apply for in my supplementary form, is it advisable to wait for another mail?

Beauty Chukwuemeka

Is it possible to receive two transfer approval mails from JAMB?


Candidate action pending on my jamb cap after accepting the transfer and congratulations…
What might be the problem

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