Do you have Complaints or Questions for JAMB? Ask it Here!

Do have any questions to ask JAMB or a complaint? Then you can do it here.

This page was created to help JAMB Candidates and the general public answer their pressing questions on UTME Registration, Examination, Requirements, etc.

This page will also show you how to Contact the JAMB Support portal.

Page Contents

Ask Us Your Questions
Lodge Complaints on JAMB Support Portal.
JAMB Articles You Shouldn’t Miss

Ask Us Your Questions

We can answer 9 out of 10 JAMB-related questions! Why waste your time waiting for JAMB Support to answer you?

Ask us your questions using the comment box below and we’ll answer you AS SOON AS POSSIBLE.

Lodge Complaints on JAMB Support Portal.

If you’d rather ask your questions on the JAMB support portal, then follow the procedure below.

Visit the JAMB Support portal via support.jamb.gov.ng.
Click on “Create Support Ticket“. You’ll see a pop-up saying: If you are a candidate with a JAMB registration number please click “Yes”. Else click “NO”.
Choose accordingly.
Enter your jamb registration number (if you select YES). If you select NO, enter your name, email and phone number where necessary.
Select the nature of your complaint from the drop-down list. Make sure you select the appropriate category.
In the subject area, just enter a brief summary of your complaint. eg, “Admission Issues” or “NIN Issues”.
In the message area: That is the place to write out all your issues. Provide more detailed details as that would help assist you.
If you have screenshots you want to attach, click on the Choose File button and select the file.
Now finally, go through all the information you have provided and click the SEND button when you are done.
Please take note of your transaction ID.
When JAMB Support replies to you, you will be notified via email.

You can also check if your complaint has been answered via support.jamb.gov.ng/candidate-support/my-tickets.

For complaints relating to NIN (e.g a candidate sends a message to 55019 or 66019 to create a profile but does not receive any response or receives wrong data, he/she can follow the same process on the ticketing and click on NIN related issues then select the related topic on the drop down).