Several UTME candidates who said they experienced technical glitches during their exams have expressed frustration after being excluded from JAMB’s final mop-up examination despite claims that they were promised rescheduling.
Several candidates affected by technical problems during the 2026 Unified Tertiary Matriculation Examination (UTME) have expressed disappointment after discovering they were not included in the upcoming mop-up examination organized by the Joint Admissions and Matriculation Board.
JAMB recently announced that candidates eligible for the mop-up exam scheduled for June 13 could begin printing their notification slips. According to the board, the examination is meant for candidates who missed their earlier exams due to technical issues or unsuccessful biometric verification. The board also stressed that the mop-up exercise is the final opportunity for affected candidates to sit for the 2026 UTME.
However, several candidates claim they experienced genuine technical difficulties during their examinations but were not rescheduled.
One candidate, Yunus, said he encountered technical problems at a CBT centre in Ilorin. He explained that officials collected his examination slip and assured him he would be rescheduled, but he later found no exam date assigned to him.
Another candidate said his sister suffered a system failure during her exam and submitted a complaint through JAMB’s ticketing platform but received no response and was not listed for the mop-up exercise.
Many affected candidates also voiced their concerns on social media. Some said their portals showed they were not eligible, while others argued that they had submitted all required evidence of technical failures but were still denied another chance to write the exam.
A candidate identified as David stated that technical issues prevented him from completing his examination and described the mop-up exam as his “last hope.” Another candidate from Benin said candidates at his centre experienced system failures, had their slips collected for rescheduling, but were ultimately left out of the mop-up list.
The situation has created anxiety among affected students because JAMB has maintained that no further examination will be conducted after the mop-up exercise. As of the time of reporting, the board had not publicly responded to complaints from candidates who said they were wrongly excluded.
Meanwhile, JAMB recently released 279 previously withheld UTME results after investigations found no evidence of malpractice in those cases, while other results remain under review.
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